Name
[Welcome and Keynote Address] 7th Annual State of Digital Customer Experience
Date & Time
Thursday, October 27, 2022, 11:00 AM - 11:25 AM
Speakers
Description
Join Sarah Kimmel, VP of Research, as she presents emerging trends and key takeaways from our 7th annual State of the Digital Customer Experience Report, including:
- Impacts on DCX from the pandemic
- State of the DCX toolkit
- Increasing use of metrics
- Shifting attitudes toward headless CMS and metaverse
- A shift in the perceived impact of AI
Join Link
Session Type
Main Stage
Resources
On-Demand
Yes